Refund Policy

Last updated: February 8, 2026

Our Commitment

At Shraddha Saburi Path, we want you to be completely satisfied with your subscription. We understand that spiritual practices are deeply personal, and we strive to be fair and transparent in our refund policy.

Nitya Sadhana (Free Tier) Available

We encourage you to explore our free Nitya Sadhana tier before upgrading to a paid Mandali subscription. Nitya Sadhana includes:

• Personal practice tracking across all six modules
• Up to 3 active Sankalpas in your auto-created "My Mandali"
• Joining other Mandalis as a member — always free
• Temple building progress, streaks, and badges

Manual Upgrade Process

All upgrades are processed manually through our "Request to Upgrade" system. No instant checkout is available inside the app or website. This allows you to review your decision before committing to payment.

Refund Policy

Refund Eligibility Conditions

To be eligible for a refund, you must:

• Request within 7 days of your first payment (first billing cycle only)
• Not have exceeded reasonable administrative usage of premium tools
• Not have abused or misused the platform's features
• Submit your request via email to apps@shraddhasaburipath.com

Note: Abuse of tools or excessive usage may void refund eligibility at our discretion.

When Refunds Are Granted

We will issue a refund in the following cases:

• Billing errors: Always refundable — if you were charged an incorrect amount
• Duplicate charges: If you were charged multiple times for the same subscription period
• Technical issues: If payment was processed but subscription was not activated due to a system error on our end

When Refunds Are Not Granted

Refunds will not be issued for:

• Change of mind after payment
• Requests after the 7-day window from first payment
• Renewal payments (only first billing cycle is eligible)
• Failure to use the premium features during the billing period
• Partial billing period cancellations
• Cases where administrative tools were extensively used

How to Request a Refund

To request a refund:

1. Email us at apps@shraddhasaburipath.com within 7 days of the transaction
2. Include your registered email address and Mandali name
3. Provide the transaction date and reason for the refund request
4. Include any relevant screenshots or transaction IDs

Refund Processing

Approved refunds will be processed within 5-10 business days. The refund will be credited to the original payment method. Please note that your bank may take additional time to reflect the refund in your account.

Cancellation vs. Refund

Cancellation: You can request to cancel your subscription at any time. Your premium features will remain active until the end of the current billing period.

Refund: A refund returns the payment to you. Refunds are only issued under the specific circumstances outlined above.

Payment Processing

All payments are processed via Google Play Billing. Currency conversion, if applicable, is handled by the payment processor. We do not store your payment card details.

Contact Us

If you have questions about our refund policy or need assistance, please contact us:

• Email: apps@shraddhasaburipath.com
• Company: Shri Balasaibaba Sansthan Inc